Mobile Banking

Access your account 24/7 using mobile phone banking service. It is convenient, friendly and secure.

I&M Mobile is a convenient and secure way to do banking. It is available to Smartphone and basic phone users:

Smart Phone
If you’re a smartphone user, download I&M App from your app store. (Android, Windows and IOS). This app will allow you to enjoy Mobile Banking, Bancassurance and Online Business Club.  Android, Iphone and Windows users can also access I&M SafeCard – an app which will allow you to block and unblock your Debit/Credit card straight from your Smartphone. For Blackberry phones, download ‘I&M Mobile’ from the respective app store.

Basic Phone
If using basic phone, you can access the service by dialing *458#

Download the app from the below links
Android (Google Play) | IOS (App Store) | Blackberry (App World) | Windows (Windows Store)


I&M Mobile gives the following services:

Balance Enquiry, Mini Statement, Account summary
Funds Transfer (between Self Accounts and 3rd Party Accounts within I&M Bank)
Mobile Airtime Top-up (to Safaricom, Airtel and Orange subscriber numbers)
Transfer money from your I&M Bank account to an M-Pesa Account, and vice versa. Available for Safaricom subscribers only.
Agency Banking (Cash withdrawal)
Utility Bill Payment (KPLC, Zuku, DSTV, GOTV, Nairobi Water, Airtel Postpaid,Orange Postpaid, , Jamii Telkom) .
Forex Rate Enquiry
Stop Cheque
Setting up standing orders
Service Request (Cheque Book Request, Full Statement Request, Registration for Email Statement )
SMS alerts for account transactions.
Lifestyle features on I&M Mobile App (Traffic Cameras,Business tools and extras)

Registration
To get Mobile Banking service, open an account with us and register for this service by downloading the application form below, fill it and drop it at the nearest I&M Bank branch or contact our Call Centre on +254 20 322 1000 or visit any of our branches and talk to a Customer Service Executive.

Interested in Mobile Banking?
If you need any help or information, please complete the form below so that we can quickly get back to you.