Mobile Banking

Access your account 24/7 using mobile phone banking service. It is convenient, friendly and secure.

I&M Mobile is a convenient and secure way to do banking. It is available to Smartphone and basic phone users:

Smart Phone
If you’re a smartphone user, download I&M App from your app store. (Android and IOS).  Android and Iphone users can also access I&M SafeCard – an app which will allow you to block and unblock your Debit/Credit card straight from your Smartphone.

Basic Phone
If using basic phone, you can access the service by dialing *458#

Download the app from the below links
Android (Google Play) | IOS (App Store) 

Easy and convenient I&M Mobile Banking now also supports 2 joint approvers to authorise transactions. (For joint account holders only)


I&M Mobile gives the following services:

Balance Enquiry, Mini Statement, Account summary
Funds Transfer (between Self Accounts and 3rd Party Accounts within I&M Bank)
Mobile Airtime Top-up (to Safaricom, Airtel and Orange subscriber numbers)
Transfer money from your I&M Bank account to an M-Pesa Account, and vice versa. Available for Safaricom subscribers only.
Agency Banking (Cash withdrawal)
Utility Bill Payment (KPLC, Zuku, DSTV, GOTV, Nairobi Water, Airtel Postpaid,Orange Postpaid, , Jamii Telkom) .
Forex Rate Enquiry
Stop Cheque
Setting up standing orders
Service Request (Cheque Book Request, Full Statement Request, Registration for Email Statement )
SMS alerts for account transactions.
Lifestyle features on I&M Mobile App (Traffic Cameras,Business tools and extras)

Registration

For users previously enjoying the service under the old I&M Mobile App, click here to see the process of switching to the new App. If you are yet to sign-up for the service, click here and view the procedure for self- registration. Alternatively, you can visit your nearest branch for assistance.

Interested in Mobile Banking?
If you need any help or information, please complete the form below so that we can quickly get back to you.
I am interested in the product and would like one of your representatives to contact me.
I want some clarification as below