Access your account 24/7 using mobile phone banking service. It is convenient, friendly and secure.

I&M Mobile is a convenient and secure way to do banking. It is available to Smartphone and basic phone users:

  • If you’re a smartphone user, download I&M App from your app store. (Android, Windows and IOS). This app will allow you to enjoy Mobile Banking, Bancassurance and Online Business Club.  Android and Iphone users can also access I&M SafeCard – an app which will allow you to block and unblock your Debit/Credit card straight from your Smartphone.
  • For Blackberry phones, download ‘I&M Mobile’ from the respective app store.
  • If using basic phone, you can access the service by dialing *458#

I&M Mobile gives the following services:

  • Balance Enquiry
  • Mini Statement
  • Account summary
  • Funds Transfer (between Self Accounts and 3rd Party Accounts within I&M Bank)
  • Mobile Airtime Top-up (to Safaricom, Airtel,Orange and Yu subscriber numbers)
  • Transfer money form your I&M Bank account to an M-Pesa Account, and vice versa. Available for Safaricom subscribers only.
  • Agency Banking (Cash withdrawal)
  • Utility Bill Payment (KPLC, Zuku, DSTV, GOTV, Nairobi Water, Airtel Postpaid,Orange Postpaid, , Jamii Telkom) .
  • Forex Rate Enquiry
  • Stop Cheque
  • Setting up standing orders
  • Service Request (Cheque Book Request, Full Statement Request,Registration for Email Statement )
  • SMS alerts for account transactions.
  • Lifestyle features on I&M Mobile App (Traffic Cameras,Business tools and extras)

Interested in Mobile Banking?
If you need any help or information, please complete the form below so that we can quickly get back to you.

To register for this service,you may download the application form below fill it and drop it at the nearest I&M Bank branch or contact our Call Centre on +254 20 322 1000 or visit any of our branches and talk to a Customer Service Executive.

To get this service, open an account with us.

Click to download I&M Mobile User guide and tariff guide

Click to Download Application Form for I&M Mobile