Convenient, comfortable, aesthetic and friendly and each with a 24 hour ATM - describes our branches in all major centres in Kenya
Our 42 branches are located in business and residential locations at all major financial centres in Kenya – Nairobi, Mombasa, Kisumu, Eldoret, Nakuru, Nyeri, Meru, Nanyuki and Malindi. In Nairobi, we are in 27 locations. Our branches are built to the highest standards of convenience, comfort and aesthetics and every one of them has a 24 hour ATM.
Our customers have access to thousands of ATMs in Kenya and millions worldwide through our memberships in the Kenswitch Bank ATM network and VISA network. Besides the ATM’s located at our branches, we also have several off-site ATM locations.
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Kenyatta Avenue
I&M Bank Tower, Kenyatta Avenue, P.O. Box 30238 - 00100 Nairobi GPO, Kenya
Tel: 254-20-3221001
Cell: 0719 088 001,0732 100001
Fax: 254-20-2212947,2216732
Email: CustomerserviceKA@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00 am to 5:00 pm Weekend: Saturday: 10:00 am to 1:00pm Sunday: Closed -
Karen
Karen Office Park , Langata Road, Address: P.O. Box 30238 - 00100 Nairobi GPO, Kenya
Tel: 254-020 3221008
Cell: 0719 088 008, 0732 100 008
Fax: 254-020 883789
Email: CustomerserviceKR@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00 am to 5:00 pm Weekend : Saturday: 9:00 am to 1:00 pm Sunday: Closed -
2nd Ngong
I&M Bank House, 2nd Ngong Avenue P.O. Box 30238 - 00100 Nairobi GPO,Kenya
Tel: 254-20-2711994-8,3221002
Cell: 0719 088 002, 0732 100002
Fax: 254-20-32713757/2716372
Email: CustomerserviceNG@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00 am to 4:00 pm Weekend: Saturday: 10:00 am to 1:00pm Sunday: Closed -
Sarit Centre
1st Floor Sarit Centre, Westlands P.O. Box 30238 - 00100 Nairobi GPO,Kenya
Tel: 254-20-4449675, 3221003
Cell: 0719 088 003, 0732 100003
Fax: 254-20-3748080
Email: customerserviceSC@imbank.co.ke
Operating Days and Hours:
Weekday: Monday to Friday: 8.30 am to 6.00 pm Weekend: Saturday: 9.30 am to 2.30 pm Weekend: Sunday: 10.00 am to 2.00 pm -
Biashara Street
Ansh Plaza P.O. Box 30238 - 00100 Nairobi GPO,Kenya
Tel: 254-20- 2223168, 3221004
Cell: 0719 088 004,0732 100004
Fax: 254-20-2221679
Email: CustomerserviceBS@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00 am to 5:00 pm Weekend: Saturday: 9:00 am to 1:00 pm Sunday: Closed -
Industrial Area
K.C.C Building,Changamwe Road P.O. Box 30238 - 00100 Nairobi GPO,Kenya
Tel: 254-20-3221006, 6533704
Cell: 0719 088 006,0732 100006
Fax: 254-20-533395
Email: CustomerserviceIA@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00 am to 4:30 pm Weekend: Saturday: 9:00 am to 12:00 pm Sunday: Closed -
Langata Link
Langata Link Complex,Langata South Road P.O. Box 30238 - 00100 Nairobi GPO,Kenya
Tel: 254-20-3221015, 8097020
Cell: 0719 088 015,0732 100015
Fax: 254-20-8097022
Email: CustomerserviceLA@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 8:30 am to 4:00 pm Weekend: Saturday: 9:00 am to 1:00 pm Sunday: Closed -
Valley Arcade Branch
Kenol Kobil Station, Gitanga Road P.O. Box 30238 - 00100 Nairobi GPO, Kenya
Tel: 254-20-3221016,3862051
Cell: 0719 088016, 0732 100016
Fax: 254-020 3862053
Email: CustomerserviceLN@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00 am to 5:00 pm Weekend: Saturday: 9:00 am to 2:00 pm Sunday: Closed -
Panari Sky Centre
Mombasa Road P.O. Box 30238 - 00100 Nairobi GPO, Kenya
Tel: 254-020 828206/ 20- 3221009
Cell: 0719 088009 ,0732 100009
Fax: 254-020 828209
Email: CustomerservicePC@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00 am to 5:00 pm Weekend: Saturday: 9:00 am to 1:00 pm Sunday: Closed -
Parklands
Centre Point, Parklands Road P.O. Box 30238 - 00100 Nairobi GPO, Kenya
Tel: 254-020 374 1090/ 322 1010
Cell: 0719 088010 ,0732 100010
Fax: 254-020 374 1395
Email: CustomerservicePK@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 8:30 am to 4:30 pm Weekend: Saturday: 9:00 am to 2:00 pm Sunday: Closed -
Wilson Airport
Pewin House, Wilson Airport P.O. Box 30238 - 00100 Nairobi GPO, Kenya
Tel: 254-020 3221011, 6001262
Cell: 0719 088011, 0732 100011
Fax: 254-020 6001259
Email: CustomerserviceWL@imbank.co.ke
Operating Days and Hours:
Weekday: Monday to Friday: 9:00 am to 5:00 pm Weekend: Saturday: 9:00 am to 1:00 pm Sunday: Closed -
Ongata Rongai
Maasai Mall, 1st floor, Ongata Rongai P.O. Box 30238 - 00100 Nairobi GPO, Kenya
Tel: 254-020 352 2035/3221012
Cell: 0719 088012 , 0732 100012
Fax: 254-020 352 2036
Email: CustomerserviceRG@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 08:30 am to 4:00 pm Weekend: Saturday: 09:00 am to 1:00 pm Sunday: Closed -
South C
South C Shopping Centre P.O. Box 30238 - 00100 Nairobi GPO, Kenya
Tel: 254-020 3221013/605664
Cell: 0719 088013 , 0732 100013
Fax: 254-020 605665
Email: Customerservice_SouthC@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00 am to 5:00 pm Weekend: Saturday: 9:30 am to 1:00 pm Sunday: Closed -
Riverside Drive Branch
Hanover, 14 Riverside, Riverside Drive P.O. Box 30238 - 00100 Nairobi GPO, Kenya
Tel: 254-020 3221019
Cell: 0719 088019 , 0732 100019
Fax: 254-020 321968
Email: CustomerserviceRS@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00 am to 4:00 pm Weekend: Saturday: 9:00 am to 2:00 pm Sunday: Closed -
Nyali
Nyali Cinemax,Main Nyali Road P.O. Box 86357-80100 Mombasa, Kenya
Tel: 254-020 3221014,2600300-2
Cell: 0719 0880014/ 0732 100014
Fax: 254-20-41-2600303
Email: CustomerserviceNY@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00am to 5:00 pm Saturday: 10:00am to 3:00pm Sunday: 10:00am to 3:00pm -
Mombasa
Biashara Building,Nyerere Road P.O. Box 86357 - 80100 Mombasa,Kenya
Tel: 254-41-2226691-3/20 - 3221005
Cell: 0719 088005, 0732 100005
Fax: 254-41-2225197
Email: CustomerserviceMS@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 8:30 am to 4:00 pm Weekend : Saturday: 9:00 am to 1:00 pm Sunday: Closed -
Kisumu
Bon Accord House, Oginga Odinga Street, P.O. Box 424 - 40100, Kisumu, Kenya
Tel: 254-57 - 2023980, 2022653, 20-3221007
Cell: 0719 088007, 0732 100007
Fax: 254-57-2022657
Email: CustomerserviceKS@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00 am to 5:00 pm Weekend : Saturday, 9:00 am to 2:00 pm Sunday: Closed -
Nakuru
Polo Centre, Kenyatta Avenue, P.O. Box 18445 – 20100 Nakuru, Kenya
Tel: 254-20 3221018
Cell: 0719 088018 / 0732 100018
Fax: 254-20-3221967
Email: CustomerserviceNK@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 8:00am to 5:00 pm Weekend: Saturday: 9:00am to 3:00pm Sunday: Closed -
Eldoret
Imperial Court, Ground Floor, Uganda Road
Tel: 254- 20-3221017
Cell: 0719 088017, 0732 100017
Fax: 254-53-2033250
Email: CustomerserviceEL@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00 am to 5:00 pm Weekend: Saturday: 9:00 am to 2:00 pm Sunday: Closed -
Changamwe Branch
Refinery Building 1st Floor, Refinery Road P.O.Box 86357-80100 Mombasa
Tel: 254-020 3221021
Cell: 0719 088 021, 0732 100 021
Fax: 254-20-3221971, 0732100971, 0719088971
Email: CustomerserviceCH@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 8:30 am to 4:00 pm Weekend: Saturday: 9:00 am to 1:00pm Sunday: Closed -
Kisii Branch
Royal Tower,Hospital Road P.O.Box 4474-40200 Kisii,Kenya
Tel: 254-20-3221020
Cell: 0719 088 020,0732 100 020
Fax: 254-20-3221970
Email: CustomerserviceKisii@imbank.co.ke
Operating Days and Hours:
Weekdays: Monday to Friday: 9:00 am to 5:00 pm Weekend: Saturday: 9:00 am to 1:00pm Sunday: Closed -
Malindi Branch
Pine Court Building, 1st Floor, Lamu Road opposite Nakumatt
Tel: 254-20 3221022
Cell: 0732 100 022 , 0719 088 022
Fax: 254-20 3221972
Email: CustomerService.Malindi@imbank.co.ke
Operating Days and Hours:
Weekday: Monday to Friday, Timings: 9:00 am to 5:00 pm Weekend: Saturday, 9:00 am to 2:00 pm Weekly off: Sunday -
Nyeri Branch
Hopewell Place, Ground Floor, Gakere Road
Tel: 254-20 3221023
Cell: 0732 100 023 , 0719 088 023
Fax: 254-20 3221973
Email: customerservice.nyeri@imbank.co.ke
Operating Days and Hours:
Weekday: Monday to Friday, Timings: 8:30 am to 4:00 pm Weekend: Saturday, 9:00 am to 12:30 pm Weekly off: Sunday -
Thika Branch
Ground Floor, 80 West Place, Opp. Tuskys Supermarket
Tel: (020) 3221024
Cell: 0732100024/0719088024
Fax: (020) 3221974
Email: CustService.Thika@imbank.co.ke
Operating Days and Hours:
Weekday : Monday to Friday, 9:00 am to 5:00 pm Weekend : Saturday, 9:00 am to 1:00 p.m WeeklyOff : Sunday -
Gigiri Branch
Gigiri Square, Ground Floor, United Nations Avenue, Nairobi
Tel: 254 020 3221025
Cell: 0732 100 025/0719 088 025
Fax: 254-020 3221975
Email: Custservice.Gigiri@imbank.co.ke
Operating Days and Hours:
Weekday: Monday to Friday, Timings: 9:00 am to 5:00 pm Weekend: Saturday, 9:00 am to 1:00 pm Weekly off: Sunday -
Mtwapa Branch
Mtwapa Mall, Ground Floor, Mombasa Malindi Road
Tel: (020) 3221026
Cell: 0732100026/0719088026
Fax: (020) 3221976
Email: CustomerService.Mtwapa@imbank.co.ke
Operating Days and Hours:
Weekday : Monday to Friday, 9:00 am to 5:00 pm Weekend : Saturday, 9:00 am to 2:00 pm Weekly Off : Sunday -
Lavington Mall Branch
Lavington Mall, 1st Floor, off James Gichuru road
Tel: 254-20-3221027
Cell: 0719 088 027, 0732 100027
Fax: 254-20-3221977
Email: customerservice.lavingtonmall@imbank.co.ke
Operating Days and Hours:
Weekday : Monday to Friday, 9:00 am to 5:00 pm Weekend : Saturday, 10:00 am to 1:00 pm Weekly Off : Sunday -
Kitale Branch
Mega Centre Mall, Ground Floor
Tel: 254-20-3221028
Cell: 0719 088 028, 0732 100028
Fax: 254-20-3221978
Email: CustomerService.Kitale@imbank.co.ke
Operating Days and Hours:
Weekday : Monday to Friday, 9:00 am to 5:00 pm Weekend : Saturday,9:00 am to 2:00 pm Weekly Off : Sunday -
Lunga Lunga Branch
First Floor, Lunga Lunga Mall, Lunga Lunga Road, Industrial Area
Tel: 254-20-3221029
Cell: 0719 088029, 0732 100029
Fax: 254-020 3221979
Email: CustomerService.LungaLunga@imbank.co.ke
Operating Days and Hours:
Weekday: Monday to Friday, Timings: 9:00 am to 5:00 pm Weekend: Saturday, 9:00 am to 12:00 pm Weekly off: Sunday -
Yaya Centre Branch
Fourth Floor, Yaya Centre, Argwings Kodhek Road
Tel: 254-20-3221030
Cell: 0719 088030, 0732 100030
Fax: 254-020 3221980
Email: customerservice.yayacentre@imbank.co.ke
Operating Days and Hours:
Weekday: Monday to Friday, Timings: 9:00 am to 5:00 pm Weekend: Saturday, 10:00 am to 3:00 pm Weekly off: Sunday, Closed -
Gateway Mall Branch
Gateway Mall, on Mombasa road (opposite to Kappa Oil Co Ltd and Syokimao railway station), Nairobi.
Tel: 254-020 3221031
Cell: 0732 100 031 / 0719 088 031
Email: Custservice.GatewayMall@imbank.co.ke
Operating Days and Hours:
Weekdays 09:00am - 5:00pm Saturdays 09:00am - 2:00pm Sundays Closed -
Garden City Mall Branch
Garden City Mall, Thika Road
Tel: 254-20-3221032
Cell: 0732 100 032 / 0719 088 032
Email: CustService.GardenCity@imbank.co.ke
Operating Days and Hours:
Weekday : Monday to Friday, Timings : 9.00 am to 5.00 pm Weekend : Saturday, 10.00 am to 2.00 pm Sunday : Closed -
Milele Mall Branch
Milele Mall, Ngong Town
Tel: (020) 3221033
Cell: 0732 100 033 / 0719 088 033
Email: Custservice.MileleMall@imbank.co.ke
Operating Days and Hours:
Weekdays : 9:00am - 4:00pm Saturdays : 9:00am - 1:00pm Sundays : Closed -
Nanyuki Branch
Hussein Building, Ground Floor
Tel: (020) 3221035
Cell: 0732 100 035/ 0719 088 035
Email: Customer.Nanyuki@imbank.co.ke
Operating Days and Hours:
Weekdays : 08:30am - 4:00pm Saturdays : 09:00am - 12:00pm Sundays : Closed -
Cross Road Branch
Off River Road
Tel: (020) 3221034
Cell: 0732 100 034/ 0719 088 034
Email: Customer.CrossRoad@imbank.co.ke
Operating Days and Hours:
Weekdays : 09:00 am - 5:00 pm Saturdays : 09:00 am - 2:00 pm Sundays : Closed -
Meru Branch
P&K Plaza, Ground Floor, Moi Avenue
Tel: 020 322 10037
Cell: 0732 100 037 / 0719 088 037
Email: CustService.Meru@imbank.co.ke
Operating Days and Hours:
Weekday : Monday to Friday, Timings : 8.30 am to 4.00 pm Weekend : Saturday, 8.30 am to 12.30 pm Weekly Off : Sunday -
Eldama Park Branch
Eldama Park
Tel: 254-20-3221038
Cell: 0719 088 038, 0732 100 038
Email: CustService.Eldama@imbank.co.ke
Operating Days and Hours:
Weekday: Monday to Friday, Timings: 9.00 am to 4.30 pm Weekend: Saturday, Timings: 9.00 am to 1.00pm Weekly Off: Sunday -
Dunga Road Branch
Industrial Area, Dunga Road
Tel: 254-20-3221040
Cell: 0719 088 040, 0732 100 040
Email: CustService.Dunga@imbank.co.ke
Operating Days and Hours:
Weekday : Monday to Friday, Timings : 9.00 am to 4.30 pm Weekend : Saturday, 10.00 am to 1.00 pm Weekly Off : Sunday -
Ridge Court Branch
Parklands, Ridge Court
Tel: 254-20-3221041
Cell: 0719 088 041, 0732 100 041
Email: CustService.RidgeCourt@imbank.co.ke
Operating Days and Hours:
Weekday : Monday to Friday, Timings : 9.00 am to 5.00 pm Weekend : Saturday, 9.00 am to 1.00 pm Sunday : 10.00 am to 1.00 pm -
Haile Selassie Branch
Haile Selassie Avenue, Patel Samaj Building
Tel: 254-20-3221043
Cell: 0719 088 043, 0732 100 043
Email: CustService.HaileSelassie@imbank.co.ke
Operating Days and Hours:
Weekday: Monday to Friday, Timings: 9:00 am to 5:00 pm Weekend: Saturday, 09:00 am to 2:00 pm Weekly off: Sunday -
Spring Valley Branch
Spring Valley Business Park, Ground Floor, Block B
Tel: 020 3221036
Cell: 0732 100 036 / 0719 088 036
Email: CustService_SpringValley@imbank.co.ke
Operating Days and Hours:
Weekday: Monday to Friday: 9:00 am to 4:30 pm Weekend: Saturday: 9:00 am to 1:00 pm Sunday: Closed
Off site ATMs
ATMs in Nairobi
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Oil Libya Petrol Station
Location: Limuru Road (At the Junction of 2nd Parklands Road)
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Thika Road Mall
Location: Thika Road
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Sarit Center
Location: Westlands
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Kenol Kobil
Location: Buru Buru
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Muthaiga Mini Market
Location: Muthaiga
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Diamond Plaza
Location: Parklands
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Shell Petrol Station Waiyaki way
Location: Opp Safaricom Head Office
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Shell Petrol Station
Location: Baba Dogo Road
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Yaya Centre
Location: Ground floor
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Shell Petrol Station
Location: Opposite The Mall, Westlands
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JKIA ATM
Location: JKIA - Departure lounge-Unit 1
ATMs outside Nairobi
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Oasis Mall
Location: Malindi
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- ABC
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- I&M BANK LTD
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