I&M Bank's quality and impressive growth as well as progressive management practices have been recognised with many awards over the years.

    We are a regular recipient of several awards in the annually held Banking Awards Ceremony in Nairobi, including several awards for Product Innovation and for the Most Efficient Bank. We have also been recognised with several awards in Company of the Year awards in every year that we have participated in them.

  • REF: DM/04/2018 –DIGITAL MANAGER

    I &M Bank Limited (a regional Bank with a fast growing branch network around the country) is looking to set up a Digital factory to drive its digital strategy. The Digital factory will work under a special function hived off from the day to day operations and will collaborate with different functions of the Bank to deliver solutions that are customer centric in design and that will radically simplify business requirements and scale fast to full utilization using a clean sheet approach to deliver the desired value. The Bank is looking to recruit a competent and highly motivated individual for the following position: REF: DM/04/2018 –DIGITAL MANAGER JOB SUMMARY: The position holder   will be responsible for building a digital unit that will lead the cultural and technical transformation of the bank.  This will entail: - Designing and delivering customer journeys to improve the customer and business experience - Customer attraction through the digital platform and creating opportunities to increase revenues - Working in liaison with Heads of department to transfer skills into the broader organization. THE KEY ACCOUNTABILITIES FOR THE ROLE INCLUDE THE FOLLOWING: The role will report to the General Manager strategy and Transformation and  will be responsible for: - Guaranteeing consistent delivery of across all digital solutions developed to ensure high quality customer experience - Ensuing all digital projects have clearly defined metrics to evaluate success and continuous measurable improvement - Working closely with management to identify and prioritize potential digital projects - Serving as a thought leader and trusted partner to the CEO and other heads in helping them transfer agile digital ways of working with their respective teams. Potential partnerships - Keeping track of key developments in the digital space across all industries to continually identify new ideas, tools and trends that could provide opportunities for new developments - Identifying potential digital startups and companies in the market for partnerships with digital unit Innovation & Knowledge - Budgeting for and enabling teams to experiment and build proof of concepts and projects to generate product ideas. - Leading by example for teams to create knowledge repositories and external publications of innovative and success stories from organization QUALIFICATIONS AND COMPETENCIES: EXPERIENCE The ideal candidate should have: - A good academic background and a deep experience in digital solutions or digital marketing in a B2C company - Experience developing and implementing digital strategy in an Agile approach - Successfully demonstrated analytical and conceptual knowledge and a highly efficient and structured work method - Entrepreneurial with a track record of thinking differently - Dynamic, mature and highly collaborative - Good network within the local and global digital community by participating/speaking in meet-ups, conferences, Hackathons & similar other external digital events KNOWLEDGE To be successful in this role, the person will have to demonstrate a successful track record against the following competencies: Functional Abilities: - Building a coherent digital strategy and successfully delivering a pipeline of value-creating innovation. - Strong technological knowledge, covering API architecture, next generation computing, big data analytics. - Experience in working with various departments within the organization to develop internal projects to optimize productivity or process using data. - Ability to coach Product Owners to develop new creative concepts and then take them from discovery phase through to delivery Customer focus - Ability to coach Product owner and Squad teams to think as a customer, to anticipate new customer needs and to further develop the range of services to the mutual benefit of both - Experience in use of analytics tools to generate customer insights. - Ability to translate needs into digital strategies and successfully implement and optimize them. - Ability to anticipate changing client organization needs, including the expectations of partners. Leadership skills - High level of personal maturity and natural influence - Good standing and assertiveness, with excellent team work attitude, with proven ability to influence and coordinate team beyond his/her own department - Experience in building and managing successful teams that work well together, particularly cross-functionally. - Proven determination, ability to show persuasiveness and leadership in difficult situations - Ability to deal with quick decision making processes in complex organizations - Strong communication skills in dealing with leadership, key clients, business partners and teams PERSONAL CHARACTERISTICS - Independent, trustworthy and charismatic with absolute integrity. - Good measure of creativity, social competence and ability to work on a team - Entrepreneurial and proactive management skills and a "can do attitude” - High energy levels, stress resistance and cultural openness will be therefore highly valued QUALIFICATIONS Graduate / advanced degree in computer engineering or equivalent degree. Management studies is a plus. If you believe you meet the above requirements, please send your application together with comprehensive curriculum vitae indicating your qualifications, present position, salary expectations and names and contacts of three referees. Your application should reach the address below as soon as possible but not later than 20th April 2018.   Please quote reference number followed by the position applied for in the application. The General Manager-Human Resources I&M Bank Limited I & M Tower, Kenyatta Avenue P.O Box 30238 – 00100, Nairobi Or email: recruit@imbank.co.ke  (preferred option) Only short listed candidates will be contacted. Canvassing will lead to automatic disqualification.  

  • Think Business Banking Awards

    2017

    Category:

    • Most Efficient Bank in Kenya - 2nd Runner Up

  • Visa Awards

    2016

    Category:

    • E-commerce Warrior Award

  • Banker Africa - East Africa Awards

    2016

    Category:

    • Best Bank in Corporate Governance

  • The Banking Awards

    2016

    Categories:

    • Best Bank in Kenya – Tier 2 – Runners Up

  • The Banking Awards

    2015

    Categories:

    • Best Bank in Kenya – Tier 2 – Winner
    • Best Bank in internet banking – Winner
    • Most Efficient Bank – 2nd Runner up

  • The Banking Awards

    2014

    • Categories:
      • Best Bank in Internet Banking - Winner (I-Click Internet Banking )
      • Best Bank Tier 2 - 1st Runner Up

  • The Banking Awards

    2013

    Categories:

    • Best Bank Tier 2 - 3rd Position

  • The Banking Awards

    2012

    Categories:

    • Best Bank in Product Innovation – Winner (Step-Up Home Loan Product)
    • Best Bank Tier 2 -1st  Runner Up
    • Most Efficient Bank – 2nd Runner Up

  • The Banking Awards

    2011

    Categories:

    • Best Bank in Product Innovation - Winner (M-PESA Prepaid Visa card )
    • Best Bank Tier 2 - 1st Runner Up
    • Most Efficient Bank - 2nd Runner Up

  • The Banking Awards

    2010

    Categories:

    • Best Bank in Technology Use -2nd Runner Up

  • The Banking Awards

    2009

    Category:

    • Best Bank in Product Innovation -1st Runner Up ( Recurring Deposit)

  • The Banking Awards

    2008

    Categories:

    • Most Efficient Bank – Winner
    • Best Bank in Product Marketing –1st  Runner Up (NextGen Account)

  • The Banking Awards

    2007

    Category:

    • Most Efficient Bank -  Winner

  • The Banking Awards

    2006

    Category:

    • Most Efficient Bank -  2nd Runner Up

  • Company of the Year Awards (COYA)

    2005

    Category:

    • Corporate Planning Management
    • Information Management

  • Company of the Year Awards (COYA)

    2004

    Categories:

    • Information Management
    • Human Resources Management